Return & Refund
Return Policy
- Return requests must be made within 14 days from date of delivery .
- We only accept returns of products in original condition - unused, unworn, tags and hygiene liners attached, all original packaging included
- Refunds are processed to the original payment method .
- Once the warehouse receives your return items in proper condition, expect a refund confirmation within 5-10 business days
- We do not offer refunds on shipping, duties or taxes .
- We do not offer exchanges.
- Final sale items are not eligible for return
Processing a Return
UAE Customers
• To process a return, please contact info@polytimiofficial.com with your order number and items you wish to return.
International Customers
• To process a return, please contact info@polytimiofficial.com with your order number and items you wish to return.
• Please note, return shipping costs must be paid by customer.